Centralized Mortgage Loan Originator

    • Job Tracking ID: 512878-736509
    • Job Location: Lebanon, TN
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: September 17, 2020
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
    • Location: Lebanon
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Job Description:

Contact prospective customers from leads provided. Enter all customer data into Salesforce. Successfully lock in mortgage customers with a highly consultative phone conversation. Present comparative mortgage products and programs, which the customer may wish to consider, and which best suit their needs. Sell the advantages of Wilson Bank & Trust. Take the mortgage loan application and describe how the process will work. Collect supporting loan documentation to provide a complete package necessary for gate-keeping. Submit the file to manager for gate-keeping review, then order out all vendor related items. Maintain weekly communication with borrower throughout the loan process. Maintain weekly communication with internal partners and management on the status of each loan in your pipeline and with where each file is at in the manufacturing process. Manage personal pipeline assignment to insure timely and efficient action and adherence to company lending and service standards. Manage key dates (lock date, lock expiration, appraisal due dates, closing dates). Meet volume requirements for calls, applications, and closings set by management. Maintain a thorough knowledge of Wilson Bank & Trust lending programs, policies, procedures, and regulatory requirements. Operate with the highest level of customer service and ethical behavior. Maintain at least a 98% customer satisfaction rating on all customer surveys. Adheres to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program.

Experience and Skills:

Minimum of 3 years residential mortgage origination experience.  Ability to develop business in the targeted market areas. Extensive knowledge of all guidelines, laws, and regulations related to mortgage lending, ensuring compliance with legal and regulatory requirements.



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