Works under the direction of the Director of Technology. Administers and maintains the Bank’s information systems related to the networks and Intel-based setup, configuration, installation, troubleshooting, etc. Performs on-going administration of Citrix and VMware systems. Works with desktop, notebook, iOS devices and other computer peripherals including drives, NIC cards, cabling, monitors, etc. Troubleshoots network issues and takes timely corrective action while adhering to established bank information security policies. Staffs Bank technology helpdesk phones to assist users with problems. Performs limited testing and studies as directed. Works closely with end users, outside consultants, and technicians in a productive and pleasant manner. Performs other duties as assigned by Director of Technology. Works Saturdays on a rotating basis and extended hours as necessary.