Personal Banker - Rutherford County

    • Job Tracking ID: 512878-743867
    • Job Location: Murfreesboro, TN
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: September 23, 2020
    • Years of Experience: Any
    • Starting Date: ASAP
    • Location: Murfreesboro
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Job Description:

Greet customers, explain and open all types of accounts, including IRAs, certificates of deposits and business accounts; assist customers with safe deposit boxes, check orders, check cards, fraud affidavits, wires, customer resolution, etc. Must be familiar with various electronic delivery channels to coach customers in use of online banking and mobile applications. Practice sales and service strategies designed to retain existing relationships and enable growth of new relationships and actively participate in customer onboard process. Stay abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers. Work outstanding deposit exceptions. Actively participate in school bank program which requires arriving at schools earlier than normal work time. Perform duties of paying and receiving teller as staffing needs require. Participate in outside community events as required. Will work Saturday on a rotating basis. Adheres to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program.

Experience and Skills:

Two years’ banking experience preferred. Must have computer skills, teller experience, and knowledge of banking products and services, and the ability to perform clerical duties. Must be able to multi-task and should enjoy heavy customer contact. Must be able to make quick decisions in a fast paced work environment. Must be able to deal with customers in a professional manner both in person and on the phone.


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