Customer Service Representative - Rutherford County

    • Job Tracking ID: 512878-746430
    • Job Location: Murfreesboro, TN
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: October 16, 2020
    • Years of Experience: Any
    • Starting Date: ASAP
    • Location: Murfreesboro
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Job Description:

Performs duties of paying and receiving teller. Performs branch capture duties. Must be familiar with various electronic delivery channels to coach customers in use of online banking, and mobile applications. Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers. Promotes and refers products and services of the bank. Assists customers in a professional manner and performs other duties as assigned by supervisor. Participates in School Bank program which requires arriving at schools earlier than normal work time. Will be required to work Saturdays on a rotating basis and certain community events as assigned by supervisor. Adheres to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program.

Experience and Skills:

Minimum of one year’s banking experience preferred. Previous teller/cash handling experience helpful. Should possess good ten-key skills, basic computer skills, and the ability to handle a heavy work flow of customers and deal with them in a courteous and professional manner in person or by telephone.

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